1. Shipping Areas

We currently offer delivery services within Mumbai and selected surrounding areas.

Please enter your delivery address at checkout to confirm availability.

2. Delivery Timeframes

Standard delivery is available from 9 AM to 8 PM, [7 days a week].

Same-day delivery may be available for orders placed, subject to availability.

Orders placed after [cut-off time] will be processed the next business day.

3. Shipping Charges

Delivery charges are calculated based on the delivery location and will be displayed at checkout.

Free delivery may be applicable for orders above [₹X amount].

4. Order Processing

All cakes are made fresh to order. Please allow at least 1 hour for preparation.

Once your order is confirmed, you will receive a confirmation email or SMS with tracking details (if applicable).

5. Delivery Instructions

Please provide complete and accurate delivery information, including contact details and any specific instructions.

We are not responsible for delays or undelivered orders due to incorrect or incomplete information provided by the customer.

6. Delivery Confirmation

Upon delivery, the recipient may be asked to verify their identity or provide the order confirmation.

If the recipient is unavailable, we may attempt to contact the provided phone number for further instructions.

7. Non-Delivery

In cases where delivery cannot be completed due to reasons beyond our control (e.g., incorrect address, recipient unavailable), the order may be returned to our store.

A re-delivery attempt may incur additional charges.

8. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 1 hour with photos of the product and packaging.

We will investigate and may offer a replacement or refund at our discretion.

9. Contact Information

For any questions or concerns about your delivery, please contact us at:

Email: kprestaurantsandheri@gmail.com

Phone: +91 7400477552

Address: Unit No 4B, Behind Kailash Parwat, Palash Towers C Wing, Crystal Plaza, New Link Rd, Veera Desai Industrial Estate, Jogeshwari West, Mumbai, Maharashtra 400053

Thank you for choosing The Golden Fouet! We are committed to delivering sweetness to your doorstep with care and reliability.